At present, with the rapid development of rail transit construction, it’s getting more and more convenient and fast for people’s travelling. Increased traffic is bringing new challenge for the management of rail transit. With the traditional building environment, transfer mode, locomotive configuration and other conditions enriched, the internal management of rail transport has also raised new demands. Among them, Innovation of the communication mode has become necessary to achieve efficient management. In management of the current traditional rail transit, in order to achieve communication between the management center and department of the stations, the wireless cluster, cellular communication and PBX program-controlled telephone are usually needed to be configured. But these systems are independent and their functions are simple, which is not able to meet the requirements of rail transportation management at all.

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Then we need to re-establish a new generation of communication, in order to achieve efficient internal dispatch and command. In management of the traditional rail transit, there are the following problems:

The systems are independent of each other

As the cluster system, PBX phones and cellular communication systems are independent of each other, which seriously affected the interoperability of communication tools in the process of command and dispatch. So a variety of communication tools have to be set up at the site, which leads to low efficiency of communication.

The identity of the communication tools is ambiguous

Due to the broadcast nature of the cluster system itself, in the management center, it is difficult to know which channel the object needs to be communicated is on, and cannot realize direct communication. The PBX and cellular phone need to find based on their own numbers, especially in the emergent business dispatch and command process; there may be a very large influence on efficiency.

Inefficient in collaboration

Since the communication tools cannot communicate each other, which results in a serious barrier of collaboration and failure of communication among the departments. Especially when group command and dispatch needed, the one-to-one communication property of PBX and cell phone will greatly affect the real-time communication and collaboration.

Lack of location attributes

Since there is no location service for various types of communication terminals, it is difficult for the traditional system to know the actual position of the various types of management personnel. Thus, when dealing with the emergency operations, specific staff needs to be arranged. It is quite difficult for the traditional system.

This new generation of command and dispatch system developed by Winsion has solved this issue fundamentally. It has developed from the communication mode based on voice to multiple communication modes based on instant message, voice, video, conference and collaboration. 

By integrating IT information technology with traditional communication services and applications, the system integrates the computer network and the traditional communication network into a network platform, gives full play to the advantages of the telecommunication network and the Internet, and realizes a new communication mode of integration of many application services. It provides users with multimedia communications and rich value-added services that are free from time and space constraints for converged voice, data and video.

The system integrates voice service, presence, real-time communication (instant messaging, video and application sharing) and quasi-real-time communication (e-mail, voicemail and short message service). Specifically, it is the information fusion of integration, digitalization, broadband, intelligentization, and personalization that provides the users with comprehensive and high value-added information and communication service which consist of various forms and content like voice, data, video and multimedia.The system can integrate IP network and traditional communication network on a same network platform to realize many application services such as telephone, fax, data transmission, audio and video conference, call center and instant communication.

Platform Features

The new production collaboration

The command and dispatch system integrated control platform system can provide users with a more personalized and timely communication method. The use of advanced technology breaks the restrictions of current communication method focusing on device and network and simplifies the communication procedures to make the connection between people closer so that the users can communicate each other more efficiently. The users can use any of the existing wired or wireless devices to contact the person or communication tool they need to achieve "anytime, anywhere, portable" communication, " manageable, controllable, visual” management, one-stop and all-round application, and comprehensively improvement of collaboration and efficiency.

Integration of multiple communications

This system integrates IP network, internal PBX, PSTN public network, wireless intercom, wireless cluster communication, WIFI network, GSM / CDMA network and 3G network. It realizes the seamless integration of communication between wired communication and wireless communication, fixed communication and mobile communication. Integration of voice, video, recording, monitoring, multi-party calls and other functions ensures the effectiveness and smooth of communication to the greatest degree.

Distributed and flexible structure

Adopting the advanced NGN technology, this system divides the function modules of traditional switch into independent network parts. And each part is classified according to the corresponding function and develops independently. Adopting the technology to separate the call control from the service and separate the bearing from the call control to achieve the open and distributed network structure and makes the service independent from the network. Through the open protocol and interface, service gets available very flexibly and fast. The individual users can customize their own service type without caring about the network form and terminal type of bearer service. Through this distributed structure, the system can be flexibly used at railway stations of large, medium and small sizes. It can also meet the requirement of networking between the command center of railway bureau and the stations. The main control center and sub-control center can be configured at the same station as well.

Powerful command and dispatch function

The system has powerful command and dispatch function, and it can launch point to point call and multi-party conference any time. It has command and dispatch functions such as connecting, keeping, transferring, cutting, intruding, monitoring, meeting invitation, group call, group call and recording. The user can use the dispatcher to control all the calls and the multi-party conference within the system.

Multi-level dispatch permissions

The system supports multiple levels of dispatch permissions and flexible user grouping policies, which enables grouping and permission setting for users to ensure high-priority users have communication priorities.

Powerful conferencing function

The system can easily initiate multi-party voice conference allowing several persons to talk at the same time. Several conferences can be set within the system. The system can effectively manage conference members. You can add and block the meeting members as you like.

Complete call log

The system can record the call logs and voice during the command and dispatch in a variety of flexible ways. It supports a variety of ways to retrieve and query, which can replay the record well.

Tight integration with the passenger service system

The system can be closely integrated with the passenger information service system. Using the mobile terminal of the system, it can get access to the broadcasting system of the passenger service system, which can realize the function of the mobile community broadcasting. It can be integrated with the video monitoring system to realize the visual command and dispatch of the work site. It can also be integrated with the passenger assistance system, which can connect the passenger's help-seeking call directly with the communication terminal of relevant user.

Good compatibility and scalability

It supports docking with traditional dispatch system, PSTN analog interface of shared telephone network, and digital interface to realize the unified dispatch and joint communication smoothly. Adopting the open framework can insert and control all the equipment conforming to the soft exchange standard.